This course is suitable for anyone involved in the management of fire safety in any workplace including managers, supervisors, team leaders, fire wardens and staff working in any area where there is a potential risk of fire. Learners undergoing this course will be taught that fire safety is the responsibility of everyone in the workplace and will recognise the consequences of a fire in any premises.
View Detail-
This event has expired
HR Professionals in this role are typically either working in a medium to large organisation as part of the HR function delivering front line support to managers and employees or are a HR Manager in a small organisation. Their work is likely to include handling day to day queries and providing HR advice; working on a range of HR processes, ranging from transactional to relatively complex, from recruitment through to retirement; using HR systems to keep records; providing relevant HR information to the business; working with the business on HR changes.
View Detail -
This event has expired
A hospitality team member can work in a range of establishments, for example bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers. The role is very varied and although hospitality team members tend to specialise in an area, they must be adaptable and ready to support team members across the business, for example during busy periods
View Detail -
This event has expired
This course is suitable for anyone involved in the management of fire safety in any workplace including managers, supervisors, team leaders, fire wardens and staff working in any area where there is a potential risk of fire. Learners undergoing this course will be taught that fire safety is the responsibility of everyone in the workplace and will recognise the consequences of a fire in any premises.
View Detail -
This event has expired
This course is suitable for anyone involved in the management of fire safety in any workplace including managers, supervisors, team leaders, fire wardens and staff working in any area where there is a potential risk of fire. Learners undergoing this course will be taught that fire safety is the responsibility of everyone in the workplace and will recognise the consequences of a fire in any premises.
View Detail -
This event has expired
This course is suitable for anyone involved in the management of fire safety in any workplace including managers, supervisors, team leaders, fire wardens and staff working in any area where there is a potential risk of fire. Learners undergoing this course will be taught that fire safety is the responsibility of everyone in the workplace and will recognise the consequences of a fire in any premises.
View Detail -
This event has expired
The Level 2 Award in Customer Service course covers the principles of customer service, including how to meet customer expectations, the importance of appropriate behaviour and communication techniques, as well as ways to deal with problem customers. This course is suitable for candidates who have a particular customer service or administrative job role and are working in or going to work in a customer service environment. The course is assessed by a multiple choice examination and is certificated through Highfield Qualifications.
View Detail -
This event has expired
This course has been specifically developed for delegates who wish to equip themselves to deliver a range of First Aid, Health & Safety, Food Safety and Fire Safety qualifications. It is recommended to delegates who are looking to deliver both accredited and non-accredited qualifications, either for their own company or on behalf of a training organisation.
View Detail
This course is assessed by delegates undertaking theoretical and practical assessments to demonstrate their competency, this is achieved by compiling a portfolio of evidence and under going multiple choice exams. -
This event has expired
This course covers the principles of customer service, including how to meet customer expectations, the importance of appropriate behaviour and communication techniques, as well as ways to deal with problem customers. This course is suitable for candidates who have a particular customer service or administrative job role and are working in or going to work in a customer service environment.
View Detail -
This event has expired
This course is suitable for anyone involved in the management of fire safety in any workplace including managers, supervisors, team leaders, fire wardens and staff working in any area where there is a potential risk of fire. Learners undergoing this course will be taught that fire safety is the responsibility of everyone in the workplace and will recognise the consequences of a fire in any premises.
View Detail