APPRENTICESHIPS

We understand that a well-trained, diverse and motivated workforce is a significant factor to the success of any business. We offer our apprenticeship standards with a mix of delivery styles created to suit both the learner and the organisation.

Our high quality ‘blended learning’ approach ensures that each business is seen as unique, whilst ensuring every apprentice undertakes a quality learning journey that covers the knowledge, skills and behaviours that meet the 20% off the job learning requirement.  Train2Train utilise an on-line portfolio to record and track an apprentice’s learning journey and RAG rating reports are provided to clients on a regular basis.

Train2Train offer a range of Apprenticeship Standards across a multitude of sectors that provide the framework for upskilling an existing workforce or training new recruits. Train2Train view each partnering business as a long-term relationship providing continuity to learners whilst remaining flexible in adapting to business changes ahead.

For further information about the apprenticeship standards we offer or to arrange for Train2Train to carry out a development needs analysis to establish your business needs, please call us on 01302 363136 or email your enquiry to info@train2train.org.

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Apprenticeships

Highfield Functional Skills Qualification in English at Level 1 (RQF)

This qualification is designed for learners who wish to develop their skills in English to help them gain the most from work, education and everyday life. Its assessment requires the learner to apply skills-based and problem-solving techniques in realistic settings. Functional skills qualifications are recommended for learners over the age of 14. The qualification is suitable for delivery in a wide range of learning environments and can be taken as a stand-alone qualification or as part of a wider programme of study such as an apprenticeship or a traineeship. Learners undertaking an apprenticeship or an advanced apprenticeship will need to successfully complete functional skills as part of their framework or prove their exemption.

Highfield Functional Skills Qualification in English at Level 2 (RQF)

This qualification is designed for learners who wish to develop their skills in English to help them gain the most from work, education and everyday life. Its assessment requires the learner to apply skills-based and problem-solving techniques in realistic settings. Functional skills qualifications are recommended for learners over the age of 14. The qualification is suitable for delivery in a wide range of learning environments and can be taken as a stand-alone qualification or as part of a wider programme of study such as an apprenticeship or a traineeship. Learners undertaking an apprenticeship or an advanced apprenticeship will need to successfully complete functional skills as part of their framework or prove their exemption.

Highfield Functional Skills Qualification in Mathematics at Level 1 (RQF)

This qualification is designed for learners who wish to develop their skills in Mathematics to help them gain the most from work, education and everyday life. Its assessment requires the learner to apply skills-based and problem-solving techniques in realistic settings. Functional skills qualifications are recommended for learners over the age of 14. The qualification is suitable for delivery in a wide range of learning environments and can be taken as a stand-alone qualification or as part of a wider programme of study such as an apprenticeship or a traineeship. Learners undertaking an apprenticeship or an advanced apprenticeship will need to successfully complete functional skills as part of their framework or prove their exemption.

Highfield Functional Skills Qualification in Mathematics at Level 2 (RQF)

This qualification is designed for learners who wish to develop their skills in Mathematics to help them gain the most from work, education and everyday life. Its assessment requires the learner to apply skills-based and problem-solving techniques in realistic settings. Functional skills qualifications are recommended for learners over the age of 14. The qualification is suitable for delivery in a wide range of learning environments and can be taken as a stand-alone qualification or as part of a wider programme of study such as an apprenticeship or a traineeship. Learners undertaking an apprenticeship or an advanced apprenticeship will need to successfully complete functional skills as part of their framework or prove their exemption.

Level 2 Customer Service Practitioner Apprenticeship

The role of the customer service practitioner is to deliver high quality products and services to the customers of their organisation. Their core responsibility will be to provide a high-quality service to customers which will be delivered from the workplace, digitally, or through going out into the customer’s own locality. These may be one-off or routine contacts and include dealing with orders, payments, offering advice, guidance and support, meet-and-greet, sales, fixing problems, after care, service recovery or gaining insight through measuring customer satisfaction.

Level 2 Hospitality Team Member Apprenticeship

A hospitality team member can work in a range of establishments, for example bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers. The role is very varied and although hospitality team members tend to specialise in an area, they must be adaptable and ready to support team members across the business, for example during busy periods

Level 2 HR Support Apprenticeship

HR Professionals in this role are typically either working in a medium to large organisation as part of the HR function delivering front line support to managers and employees or are a HR Manager in a small organisation. Their work is likely to include handling day to day queries and providing HR advice; working on a range of HR processes, ranging from transactional to relatively complex, from recruitment through to retirement; using HR systems to keep records; providing relevant HR information to the business; working with the business on HR changes.

Level 2 Retailer Apprenticeship

The main purpose of a retailer is to assist customers when they purchase products and services, which requires a good understanding of the stock being sold, the variety of ways customers can shop and the ability to process payments, for example, using a till. Retailers must be passionate about delivering a quality service that always aims to exceed customers’ expectations.

Level 3 Business Administrator

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services.

Level 3 Customer Service Specialist Apprenticeship

The main purpose of a customer service specialist is to be a ‘professional’ for direct customer support within all sectors and organisation types. You are an advocate of Customer Service who acts as a referral point for dealing with more complex or technical customer requests, complaints, and queries.

Level 3 Hospitality Supervisor Apprenticeship

Hospitality supervisors work across a wide variety of businesses including bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers. They provide vital support to management teams and are capable of independently supervising hospitality services and running shifts. 

Level 3 Learning and Development Practitioner Apprenticeship

L&D Practitioners are typically involved with identifying learning / training needs, designing / sourcing training and learning solutions, delivering and evaluating training, and working with stakeholder / business area managers.  The role focus is often on the practical delivery of training.The L&D Practitioner will typically have expertise and competence in their specific field whether it be technical, vocational or behavioural e.g. use of software, food preparation, working in teams

Level 3 Learning Mentor Apprenticeship

Mentoring is - and has been for centuries - the foundation of vocational training and apprenticeships, yet this standard is the first formal recognition of this role.  Nowadays, mentoring takes place in all parts of the Education and Training Sector (ETS) and staff-development contexts. Learning Mentors support learners of all ages, and all levels, to develop within a new work role.

Level 3 Retail Team Leader Apprenticeship

Retail team leaders are a critical support to managers, delivering exceptional customer service and providing a positive experience to customers, and may have to deputise for managers in their absence.

Level 3 Team Leader / Supervisor Apprenticeship

Supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems and building relationships.

Level 4 Assessor/Coach Apprenticeship

This role has emerged within the Education and Training Sector (ETS), over the last 30 years, originally as a result of the implementation of vocational (competence-based) qualifications (notably NVQs) and formalised work-based education and training

Level 4 Regulatory Compliance Officer Apprenticeship

Within the public sector, Compliance Officers either work to perform regulatory services functions within local authorities such as environmental health, fire safety, licensing or trading standards but may also work within monitoring compliance teams within national regulators such as the Food Standards Agency (FSA), Health and Safety Executive (HSE), Department for the Environment Food and Rural Affairs (DEFRA) or the Register of Regulated Qualifications (Ofqual).

Level 5 Learning and Development Consultant/Business Partner Apprenticeship

A Learning & Development Consultant/ Business Partner is accountable for ensuring L&D contributes to, and influences, improved performance in the workplace at an individual, team and organisation level.  They also have the commercial responsibility to align learning needs with the strategic ambitions and objectives of the business.

Level 5 Operations / Departmental Manager Apprenticeship

The operations/departmental manager is aimed at someone who manages teams and or projects, and would be accountable to a more senior manager or business owner. Dependent on the company, specific responsibilities will vary, but the knowledge, skills and behaviours require to be the same regardless of the role.